FREQUENTLY ASKED QUESTIONS
Refunds/Cancellation Policy
If you book a spot, please make every effort to attend. If you do need to cancel, the following is our cancellation policy:
More than 60 days from the course start date
10% of the course fee will be retained by us and 90% refunded to you.
Between 60 days and 31 days from the course start date
50% of the course fee will be retained by us and 50% refunded to you.
30 days or fewer from the course start date
No refunds will be issued; 100% of the course fee will be retained by us.
We strongly recommend travel insurance, especially for overseas trips. Insurance protects your overall investment if you are forced to cancel your registration. It protects you in many situations, including lost luggage or illness. Many independent agencies offer travel insurance, as do travel providers.
Requests to Transfer Registration
Transfers of registration to another student are permitted when requested at least 30 days prior to the start of the course. A fee of 10% of the registration total will be charged and must be completed prior to the registration transfer.
Transfers to a future course will not be permitted unless the eligibility requirements above are met.
Transfer requests must be sent via e-mail to theranch@clickertraining.com. E-mails must be received by midnight US Pacific Time (PT) (GMT-7) to be processed on that day.
Scholarships
*Scholarship applications for The Ranch have closed for 2024. Additional opportunities for BIPOC scholarships are available through Karen Pryor Academy*
As part of our efforts to expand inclusiveness within the positive dog trainer and behavior specialist community, we offer scholarships for courses and seminars held at The Ranch.
Whether you are an experienced professional or just getting started, we encourage people who are Black, Indigenous, or Otherwise of Color (BIPOC) to apply.
To facilitate the growth of our community, these scholarships will be awarded to those attending The Ranch for the first time.