FREQUENTLY ASKED QUESTIONS

Refunds/Cancellation Policy

Because of the nature of the workshop and small class size, cancellations are disruptive. If you book a spot, please make every effort to attend. If you do need to cancel, the following is our cancellation policy:

If you cancel…

More than 60 days from seminar start date

10% of the course fee will be retained by us and 90% refunded to you.

Between 60 days and 31 days from seminar start date

50% of the course fee will be retained by us and 50% refunded to you.

30 days or fewer from seminar start date

No refunds will be issued. 100% of the course fee will be retained by us; there will be no refunds to students.

To cancel, please click on the cancellation link contained in your confirmation email.  No refunds will issued other than those listed in accordance with the policy above.

Requests to Transfer Registration

Transfers of registration to another student are permitted when requested at least 30 days prior to the start of the seminar.

A fee of 10% of the registration total will be charged, and must be paid prior to the registration transfer.

Transfer requests must be sent via email to theranch@clickertraining.com. Emails must be received by midnight US Eastern Time (ET) (GMT-4) to be processed on that day.