FREQUENTLY ASKED QUESTIONS

Each workshop integrates you, the student, meaningfully and actively into the weekend, whether you are working with your dog or not.

They feature multiple learning formats including demonstrations with dogs and Ranch resident animals, backstage discussions, presentations, guided/narrated training sessions, and Q&A.

Students will explore the concepts with multiple hours daily of experiential opportunities, such as working with your dog, actively participating in coaching, data-collection, collaborative discussion, small teamwork, and more.

We strongly recommend that you do not bring your dog (with the exception of a personal service dog). You will not have much free time to tend to your dog, and there is no course time dedicated to training your dog. If you must bring your dog, your dog must be well-socialized and comfortable around people and other dogs.

You must bring a kennel to house your dog while in class. Your dog will not be in the classroom with you; the kennel will not fit in the classroom.You will have to find the time to tend to your dog during the brief breaks in class. Classroom and training sessions will start promptly and we will not be able to wait for those who need to tend to their dogs. If you bring a dog, you will also need to provide your own transportation to and from The Ranch.

That’s right—we now have a selection of Ranch t-shirts available for preorder ahead of your event! Choose from four different designs, each available in a variety of colors so you can find the one that suits you best.

T-shirts are just $27.95, and we’ll cover the cost of your pre-order shipping. Your shirt will be ready for pickup when you arrive at The Ranch.

Order Deadlines:

Please be sure to click the link associated with the Ranch Experience you registered for.

May Rock-Solid Reliability Anywhere: Train Behaviors That Never Fail: Place your order by Sunday, April 26, 2026 at 11:59 PM EST. [Order Here]
July Effective, Non-Food Reinforcement: Place your order by Monday, June 29, 2026 at 11:59 PM EST. [Order Here]
August The Animals Are Waiting: Engineering Engaging Environments featuring Rick Hester: Place your order by Sunday, August 2, 2026 at 11:59 PM EST. [Order Here]

Yes, the deadlines to order a t-shirt are as follows:

Please be sure to note the deadline associated with the Ranch Workshop you registered for.

May Rock-Solid Reliability Anywhere: Train Behaviors That Never Fail: Place your order by Sunday, April 26, 2026 at 11:59 PM EST.
July Effective, Non-Food Reinforcement: Place your order by Monday, June 29, 2026 at 11:59 PM EST.
August The Animals Are Waiting: Engineering Engaging Environments featuring Rick Hester: Place your order by Sunday, August 2, 2026 at 11:59 PM EST.

However, if you miss the deadline, you will have the opportunity to purchase a t-shirt after the course; you will just have to pay shipping.

Full refunds are available up until the order deadline (see below).
- May Rock-Solid Reliability Anywhere: Train Behaviors That Never Fail: Place your order by Sunday, April 26, 2026 at 11:59 PM EST.
- July Effective, Non-Food Reinforcement: Place your order by Monday, June 29, 2026 at 11:59 PM EST.
- August The Animals Are Waiting: Engineering Engaging Environments featuring Rick Hester: Place your order by Sunday, August 2, 2026 at 11:59 PM EST.
No refunds after the order deadline. In this case, you can choose one of two options:
- Forfeit the shirt (it goes into The Ranch’s inventory), or
- Request a one-time discount code to reorder the shirt and pay just the shipping fee (not the shirt cost, which was already paid). Please send an email to events@clickertraining.com in this case.

Travel related questions? Click here!

Refunds/Cancellation Policy

If you book a spot, please make every effort to attend. If you do need to cancel, the following is our cancellation policy:

Cancel more than 60 days before the course start date for a 90% refund of your registration fee.
Cancel between 60 days and 30 days from the course start date for a 50% refund of your registration fee.
After those deadlines, no refunds will be issued.

An attendee must request any refunds through their personal registration page. Please use the information in your confirmation email to log into your personal registration page. No refunds will be issued other than those listed in accordance with the policy above.

We strongly recommend travel insurance, especially for overseas trips. Insurance protects your overall investment if you are forced to cancel your registration. It protects you in many situations, including lost luggage or illness. Many independent agencies offer travel insurance, as do travel providers.

Requests to Transfer Registration

Transfers of registration to another student are permitted when requested at least 30 days prior to the start of the course. A fee of 10% of the registration total will be charged and must be completed prior to the registration transfer.

Transfer requests must be sent via email to theranch@clickertraining.com Emails must be received by midnight US Pacific Time (PT) (GMT-7) to be processed on that day.

Note: The online credit card payment for this event will be listed on your credit card statement with the name Sunshine Books; this is the registered corporate name of Karen Pryor Clicker Training.