FREQUENTLY ASKED QUESTIONS


Refunds/Cancellation Policy


If you book a spot, please make every effort to attend. If you do need to cancel, the following is our cancellation policy:
  • Cancel more than 60 days before the course start date for a 90% refund of your registration fee.
  • Cancel between 60 days and 31 days from the course start date for a 50% refund of your registration fee.
  • After those deadlines, no refunds will be issued.

    We strongly recommend travel insurance, especially for overseas trips. Insurance protects your overall investment if you are forced to cancel your registration. It protects you in many situations, including lost luggage or illness. Many independent agencies offer travel insurance, as do travel providers.

    Requests to Transfer Registration

    Transfers of registration to another student are permitted when requested at least 30 days prior to the start of the course. A fee of 10% of the registration total will be charged and must be completed prior to the registration transfer. 

    Transfers to a future course will not be permitted unless the eligibility requirements above are met.

    Transfer requests must be sent via e-mail to theranch@clickertraining.com. E-mails must be received by midnight US Pacific Time (PT) (GMT-7) to be processed on that day. 

    Scholarships


    Scholarship applications have closed for 2025. Stay tuned for opportunities for 2026!

    As part of our efforts to expand positive reinforcement training representation and access to underserved and underrepresented communities, we offer scholarships for courses and seminars held at The Ranch.

    Whether you are an experienced professional or just getting started, we encourage individuals who share a dedication to enhancing diversity in the animal training community to apply.

    To facilitate the growth of our community, these scholarships will be awarded to those attending The Ranch for the first time.

    Weekend Seminar

    $100 Scholarship
    ($300 $200)
    APPLY NOW